Program Coordinator

Role Description

Are you ready to make a difference in the lives of business owners in Southeastern Ontario? We are seeking a highly skilled Program Coordinator who thrives in a fast-paced, autonomous work environment to join our forward-thinking, high-performing team. In this role, you will play a key part in driving positive change and contributing to the growth of the eastern Ontario economy by providing essential support to our CFEO program team through coordination of meetings, client intake, developing and maintaining dashboards with predictive analytics, contributing to developing recommended program business development strategies, sourcing prospective program partners, identifying additional funded program opportunities, contributing to the modernization of CFEOs systems and processes, and ensuring compliance with program delivery and reporting requirements.

Bring your innovative and positive mindset to CFEO, where you'll be front and centre on our program operational processes. You will prepare high-visibility communications and liaise with external stakeholders on behalf of management, gaining exposure to the small-to-medium sized business ecosystem across Southeastern Ontario and beyond. This is an exciting opportunity to contribute to the success of an organization whose mandate is to drive economic growth. Enjoy a 4-day work week, work-from-home flexibility, a dynamic and collaborative team, and a comprehensive salary and benefits package.

Qualifications

Program Coordination & Delivery Support

• Coordinate day-to-day program operations, including supporting intake, processing, tracking, and delivery of program activities.
• Prepare materials and coordinate logistics to support business development and program-related meetings and activities.

Client & Portfolio Support

• Monitor and support program clients, including performance tracking, follow-ups, and identification of risks or issues requiring management attention.
• Manage client files, documentation, and reporting requirements.
• Support portfolio monitoring and respond to program-related inquiries and referrals as required.

Data Analytics & Reporting

• Develop and maintain program data, dashboards, and performance tracking tools.
• Analyze program, portfolio, and regional market data to identify trends and generate insights to support leadership, Board, and stakeholder decision-making and planning.
• Compile reports for internal, funder, and stakeholder use, ensuring accuracy and completeness.
• Maintain program records and support performance measurement frameworks in accordance with organizational and funder requirements.

Stakeholder & Program Support

• Maintain effective working relationships with CFEO member offices, partners, and stakeholders. Support program-related interactions with government and funding partners.
• Participate in selected regional meetings and events to support market intelligence, stakeholder engagement, and program insights.

Cross-Functional Support

• Support communications and member services initiatives through coordination, analytics, and contribute to continuous improvement of program processes and systems.

General

• Ensure all activities are conducted in compliance with funding agreements, organizational policies, and applicable requirements.
• Other duties as required to support CFEO operations and priorities.

Job Type: Full-time, remote within Eastern Ontario

Salary: Annual salary commensurate with experience

Benefits: Dental, extended health, vacation and RRSP

Language: English; preference for English–French bilingual candidates

Schedule: Compressed workweek — Monday to Wednesday, 7:30 a.m. to 5:00 p.m., and Thursday, 7:30 a.m. to 4:30 p.m.

Application: Send your cover letter and résumé together as one scanned PDF document to Sign in to view email