Reception Administrator

WE’RE HIRING | Receptionist / Client Relations & Administrative Assistant

Sussex, New Brunswick

Temporary Part-Time | Flexible Hours

$15.90–$18.00/hour, based on experience

Main Office: Saint John, NB

Potential for Permanent Part-Time Employment

Jenna Stewart Financial Services Inc. (JSFS) is growing, and we're looking for an outgoing, personable, and organized Receptionist / Client Relations & Administrative Assistant to join our team!

This is a temporary, part-time position based primarily in Sussex, New Brunswick, with flexible scheduling and the potential to develop into an ongoing part-time opportunity.

We're looking for someone who genuinely enjoys working with people, is comfortable starting conversations, and takes pride in providing excellent client service.

If you're a people person who enjoys connecting with others, building relationships, and keeping things organized, we'd love to hear from you!

WHAT YOU'LL BE DOING

This position combines traditional reception and administrative responsibilities with client relations and business development support.

• Greeting clients and creating a welcoming, professional office environment.

• Answering and responding to telephone calls, emails, and text messages.

• Scheduling appointments, coordinating meetings, and maintaining calendars.

• Communicating with prospective clients, responding to service inquiries, and assisting with appointment bookings.

• Making outbound calls, conducting client follow-ups, and supporting sales and outreach initiatives.

• Following up with leads, maintaining client relationships, and helping ensure inquiries receive timely responses.

• Maintaining client information and tracking communications through our client management systems.

• Scanning, filing, organizing, and maintaining confidential client records.

• Preparing documents, correspondence, and other administrative materials.

• Assisting with data entry, incoming and outgoing mail, and general office support.

• Supporting our bookkeeping and administrative team as needed.

WHAT WE'RE LOOKING FOR

We're looking for an enthusiastic, approachable, and confident individual who genuinely enjoys interacting with people!

The ideal candidate is someone who can strike up a conversation, make clients feel comfortable, and confidently represent our company in a professional setting.

• Previous experience in reception, administration, customer service, sales, or another client-facing role.

• A friendly, sociable, and approachable personality with strong interpersonal skills.

• Excellent written and verbal communication skills, including confidence communicating in person, by telephone, through email, and via text message.

• Confidence initiating conversations, making outbound calls, following up with prospective clients, and introducing services to potential customers.

• An interest in client relations, lead follow-up, appointment scheduling, and business development.

• The ability to build genuine professional relationships and provide a positive client experience.

• Strong organizational and time-management skills, including the ability to balance multiple responsibilities.

• Confidence working independently, taking initiative, and identifying tasks requiring attention.

• Comfort using computers, office software, and client management systems.

• A professional, dependable attitude with excellent attention to detail and a strong commitment to confidentiality.

Previous professional office or client-facing experience is preferred. Experience in sales, client relations, bookkeeping, accounting, or financial services would be considered an asset.

MOST IMPORTANTLY, WE'RE LOOKING FOR A PEOPLE PERSON!

Someone who enjoys being the first point of contact, isn't afraid to pick up the phone, and understands the importance of building lasting professional relationships.

We value personality, initiative, and a willingness to learn just as much as technical experience.

REQUIREMENTS

• Reliable transportation to our Sussex location.

• Professional references are required.

• Ability to provide a satisfactory criminal record check.

• Applicants must be legally entitled to work in Canada.

HOURS, LOCATION & COMPENSATION

Hourly Wage: $15.90–$18.00, depending on relevant experience and qualifications.

This position will begin as temporary, part-time employment with flexible working hours.

The successful candidate will work primarily from our Sussex location, with scheduling based on operational needs and availability.

Our main office is located in Saint John, New Brunswick. Occasional attendance at our Saint John office may be requested with advance notice.

There is potential for this position to transition into permanent part-time employment, depending on business needs and performance.

We understand the importance of balancing professional responsibilities with life outside the workplace and aim to provide a flexible, supportive working environment.

ABOUT JSFS

Jenna Stewart Financial Services Inc. is a growing New Brunswick financial services firm providing bookkeeping, accounting support, tax services, and business administration to individuals and businesses throughout the province.

Our team values professionalism, confidentiality, accountability, and genuine relationships with the people and businesses we serve.

We take our work seriously, but we also believe in creating a positive, collaborative workplace where employees feel respected and supported.

As our company continues to grow, we're looking for someone who can help us maintain the personalized, approachable service our clients have come to expect.

HOW TO APPLY

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Email Subject: Receptionist / Client Relations & Administrative Assistant

Selected candidates will be contacted to arrange an interview.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Jenna Stewart Financial Services Inc.

Clarity. Confidence. Growth.