Application Engineer

Compensation

• Salary: $85,000 to 135,000/year
• Vacation: 3 weeks
• Company Group Benefits
• Bonus
• RRSP Matching

In office / Hybrid / Remote

• Hybrid

Role and Responsibilities

Technical Strategy & Product Evolution

• Bridge the Gap: Collaborate with Sales, Business Development, and R&D to guide the product development lifecycle based on technical feasibility and customer pain points.
• Iterative Design: Leverage in-field performance data to provide actionable feedback to R&D for feature enhancements and performance optimization.
• Feasibility Testing: Design and conduct experiments to validate the technical viability of potential new projects or custom system integrations.
• Verification: Define and execute product verification procedures to ensure performance across diverse and demanding field applications.

Customer Engagement & Sales Support

• Consultative Solving: Partner with the Sales team to architect tailored, custom solutions for specific customer requirements.
• Revenue Growth: Identify organic growth opportunities within existing accounts by deeply understanding their evolving technical needs.
• Technical Training: Lead post-sales product training sessions (onsite or remote) to ensure customers achieve optimal results.
• Knowledge Transfer: Author high-quality application notes, user guides, and manuals that empower users and demystify complex features.

Field Operations & Quality Control

• Deployment: Travel to customer sites (approx. 10%) for installation, calibration, and alignment of complex systems.
• Troubleshooting: Diagnose and resolve field application software and hardware issues with speed and precision.
• Quality Advocacy: Monitor and identify emerging quality trends in the field, coordinating with Engineering to implement long-term fixes

Qualifications

• Education: B.S. or M.S. in Computer Science, Electronic Engineering, Physics, Math, or a related technical field.
• Experience: Minimum 5+ years of engineering experience in specialized sectors such as machine vision, digital/video processing, opto-mechanical design, robotics, or automation.
• Languages: Strong programming skill in C++ is required ( C# and Visual Studio is a significant asset).
• Systems: Comfort working with integrated hardware/software system.
• Problem Solver: Exceptional analytical skills with a knack for resolving technical conflicts under pressure.
• Communicator: The ability to translate "deep tech" concepts clearly with actionable insights.
• Ownership: Self-starter who can manage their own schedule and prioritize tasks without constant oversight.
• Adaptability: Ability to work independently and manage multiple priorities.
• Languages: Fluency in Japanese, Korean, or Mandarin is considered a strong asset but is not required.

If you believe you are a qualified candidate for this position and would like to pursue this opportunity, please apply to this position by sending your resume to Sign in to view email!

For more information, please contact:

Alan Hung, Recruitment Lead

Expand Reach Inc.

905-415-8828 x5002