Food and Beverage Host (Seasonal - Winter 2026/27)

Big White Ski Resort

Date: 3 weeks ago
City: Kelowna, BC
Salary: CA$19.50 / hr
Contract type: Full time

Position Title: Winter Seasonal Host

Reports to: Floor Supervisor / Restaurant Manager

Wage: $19.50/ph

Position: Seasonal Contract October – Early April / Hourly Position

Position Overview

The Winter Seasonal Host is the first point of contact for guests and plays a critical role in setting the tone for the dining experience. This role is responsible for warmly greeting and seating guests, managing waitlists and reservations and supporting front-of-house operations through communication and organization. In addition to traditional hosting duties; the host may also be required to assist with food running, drink delivery and side duties during peak times to support smooth service.

Experience and Requirements

  • 6+ months of experience in a restaurant, café, or customer service environment.
  • Previous experience hosting or guest greeting preferred.
  • Familiarity with reservation systems (Open Table) is an asset.
  • Must be at least 19 years of age.
  • Valid Serving It Right Certificate required.
  • Ability to lift 25lbs and assist with light service duties.
  • Comfortable working in a fast-paced, high-energy setting.
  • Prior experience in a ski resort or seasonal venue is an asset.

Key Responsibilities but not limited to

  • Greeting guests with warmth and professionalism as they enter the restaurant.
  • Manage waitlists, reservations and table assignments based on guest needs and flow.
  • Escort guests to tables and communicate estimated wait times.
  • Keep the host stand, entrance and lobby areas clean and organized.
  • Coordinate with servers and managers to ensure smooth pacing and seating rotation.
  • Support floor staff by running food and drinks during peak times.
  • Assist with clearing and resetting tables when needed.
  • Perform basic side duties such as refilling water stations, polishing glassware & napkins folds
  • Communicate guest requests, feedback, or issues to management promptly.
  • Uphold all service and safety standards including Serving It Right protocols.

Working Conditions

  • Availability for evenings, weekends and holidays are essential.
  • Ability to stand, walk and move quickly for extended periods.
  • Must be able to lift up to 25lbs and carry items such as trays or stacks of menus.
  • Work is in a busy, high-volume environment; occasional outdoor transitions may occur in snowy conditions.

Additional Skills

  • Friendly, pleasant and welcoming presence.
  • Strong organizational and time management skills.
  • Calm under pressure with excellent guest service instincts.
  • Team player who’s eager to jump in and help as needed.
  • Attention to detail and commitment to cleanliness and efficiency.
  • Knowledge of Canadian hospitality culture is an asset.

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