Sales Assistant – Senior Living

About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

• The Sales Assistant supports the Sales & Marketing team in achieving occupancy and revenue goals while delivering a seamless and welcoming move-in experience. This role plays a key part in managing prospect data, coordinating move-in documentation and ensuring each new resident’s transition to Sunrise is smooth, organized and aligned with our shared values. What You’ll Do:
• Maintain and update the CRM lead tracking system with accurate prospect information
• Support sales goals by coordinating appointments, follow-up and required reports
• Prepare resident administrative files in compliance with Sunrise and state requirements
• Manage the move-in process, including paperwork, assessments and agreement signing
• Conduct resident orientation and review Welcome Packet on move-in day
• Coordinate suite readiness with Maintenance
• Communicate with families, physicians and internal teams to ensure all documentation is complete
• Facilitate Founders Club benefits (as applicable)
• Maintain confidentiality and follow OSHA and safety standards Sales Assistant – Support Occupancy Growth and Deliver a Seamless Move-In Experience Sales Assistant | Sales Support | Customer Service | CRM | Senior Living | Administrative Support

Pay Range

22.05 - 27.55

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.