Residential Support Worker

Nurture Place is seeking dependable and experienced Residential Support Workers to provide direct care and supervision to children and youth in a structured residential setting.

This is a shift-based position only. Hours will be offered based on program needs and staff availability.

The successful candidates will support residents with daily routines, emotional regulation, life-skills development, behavioural needs, community participation, and the implementation of individualized plans of care.

Key Responsibilities

• Provide direct care, supervision, and support to children and youth in a residential setting
• Support daily routines, including meals, hygiene, school preparation, appointments, recreation, and bedtime routines
• Implement individualized plans of care, safety plans, and behavioural support strategies
• Build respectful and supportive relationships with residents
• Respond calmly and appropriately to behavioural escalations and crisis situations
• Use trauma-informed and non-confrontational de-escalation approaches
• Support residents with emotional regulation, decision-making, and life-skills development
• Accompany residents to school, appointments, family visits, and community activities as required
• Administer or support medication routines in accordance with program policies and training
• Complete accurate daily logs, medication records, incident reports, and behavioural documentation
• Maintain professional boundaries, confidentiality, and resident privacy
• Communicate effectively with other support workers, management, service providers, clinical professionals, and family supports
• Participate in required meetings, training, and case discussions
• Maintain a clean, safe, and organized residential environment during assigned shifts

Qualifications

Applicants must have completed or be enrolled in a recognized program in one of the following areas:

• Child and Youth Care
• Social Service Worker
• Developmental Service Worker
• Addiction and Community Service Worker
• Behavioural Science
• Psychology
• Social Work
• Mental Health and Addictions
• Community and Justice Services
• Nursing or another related human-services or healthcare field

A diploma, advanced diploma, or degree in a related field is preferred.

Experience Requirements

• Previous experience supporting children, youth, or individuals with complex needs
• Experience working in a residential home, placement agencies, community living, treatment setting, healthcare environment, shelter, or community-based support program
• Experience supporting individuals with mental-health, behavioural, developmental, or addiction-related needs
• Ability to manage challenging behaviours calmly and professionally
• Experience with documentation, shift handovers, incident reporting, and care-plan implementation
• Knowledge of trauma-informed care, attachment, emotional regulation, and crisis prevention

Additional Requirements

• Current Standard First Aid and CPR certification
• Crisis-prevention and intervention training
• Broad Record Check
• Valid G-class driver’s licence
• Ability to work days, evenings, overnights, weekends, and statutory holidays based on program needs

Core Competencies

• Dependable, punctual, and accountable
• Patient, compassionate, and emotionally regulated
• Strong observation and communication skills
• Able to work independently while remaining collaborative
• Respectful of professional boundaries and confidentiality
• Comfortable providing structure, redirection, and consistent follow-through
• Able to receive feedback and work cooperatively with others
• Strong judgment and problem-solving skills
• Committed to providing safe, respectful, and person-centred support

Position Details

• Shift-based and on-call scheduling
• No guaranteed minimum number of hours
• Shifts may include days, evenings, overnights, weekends, and holidays
• Compensation is based on qualifications, experience.

Please submit your resume, credentials and a brief cover letter to:

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Please include Residential Support Worker Application in the subject line.

Join Nurture Place and help create a safe, structured, and supportive environment where children and youth can grow and succeed.