Administrative Assistant

The Victoria Brain Injury Society (VBIS) is a non-profit organization dedicated to supporting individuals living with acquired brain injury, as well as their families and caregivers. We are committed to fostering a compassionate, inclusive, and supportive environment where individuals feel empowered, respected, and connected.

The Opportunity

VBIS is seeking a highly organized, compassionate, and detail-oriented Administrative Assistant to join our team. This role is the first point of contact for many of our clients and plays a key part in ensuring a welcoming and supportive experience for all who connect with our organization.

Location: Langford, BC (2780 Veterans Memorial Parkway)

Schedule: 30 hours/week (Monday–Thursday)

Wage: $27.50/hour

Key Responsibilities

• Provide front-line reception and client support via phone, email, and in person
• Coordinate client intakes, appointments, scheduling, and waitlists
• Support referrals and connect clients with appropriate programs and community resources
• Assist with program coordination, outreach, and administrative support
• Maintain accurate records, documents, and internal systems
• Collaborate with staff, volunteers, and program facilitators to support service delivery

What You Bring

• Experience in an administrative, reception, or client service role
• Strong organizational and time management skills with the ability to multitask
• Excellent communication and interpersonal skills
• Compassion, patience, and the ability to support individuals experiencing challenges or stress
• Ability to handle sensitive information with discretion and professionalism
• Proficiency with Microsoft Office (Word, Excel, Outlook) and digital tools
• Experience working with vulnerable populations is an asset

Why Join VBIS?

• Meaningful work that makes a difference in your community
• Supportive, collaborative, and inclusive team environment
• Opportunities for professional growth and development
• Competitive compensation and benefits
• Free on-site parking

How to Apply

Please send your resume and cover letter to Sign in to view email with the subject line:

Administrative Assistant Application.

Applications will be reviewed on a rolling basis until July 24, 2026, at 3:00 PM.

View full job description on our website: https://vbis.ca/careers/