Manager, Rehabilitation Services

Help us serve over 100,000 of Manitoba’s healthcare professionals. We are HEB Manitoba — one of the largest pension and benefit plans in the province.

Our Disability and Rehabilitation Services department is an in-house, self-insured and self-administered Plan that provides long-term disability benefits and in a transparent, non-adversarial manner.

We are seeking an experienced, relationship‑driven leader who excels at building high-performing teams, driving service excellence, and leading strategic change. With expertise in disability claims management, rehabilitation services, benefits administration, or a related field, you are committed to delivering outstanding client and organizational outcomes.

If you are a self-motivated leader with a passion for coaching, mentoring, and empowering others to succeed, this may be the role for you.

In your first three months as Manager, Rehabilitation Services, you will:

• Build your understanding of the organization while becoming familiar with the operational processes that support our Disability and Rehabilitation plan.
• Develop strong relationships with your Rehabilitation Specialist team, as well as with broader teams across the Disability and Rehabilitation department.
• Support the coordination of your team’s workload objectives.

Your responsibilities will increase to:

• Lead, coach, and develop a high-performing rehabilitation services team focused on service excellence and member outcomes.
• Oversee rehabilitation programs, case management practices, and departmental operations to ensure effective, compliant service delivery.
• Manage staffing, performance, budgets, and resources to achieve departmental goals.
• Provide leadership on complex cases, risk management, and escalated issues.
• Drive continuous improvement initiatives and support the development of best practices.
• Collaborate with internal and external stakeholders to advance strategic priorities and enhance service delivery.

Qualifications for Your Success

Experience & Education

• Completion of a relevant post-secondary degree such as: Occupational Therapist, Physiotherapist, Social worker or Baccalaureate of Nursing.
• A minimum of ten years of experience in a senior disability claims management role with experience managing staff.
• Current registration in good standing with the relevant professional college, if applicable.

* An equivalent combination of education and/or experience may be considered.

Knowledge, Competencies & Skills

• Extensive knowledge of disability management, rehabilitation services, group LTD plans, and policy interpretation.
• Strong leadership skills with experience coaching, developing, and motivating teams.
• Excellent communication, facilitation, and stakeholder relationship management abilities.
• Sound analytical, problem-solving, and decision-making skills.
• Ability to lead change, manage multiple priorities, and deliver results in a complex environment.
• Commitment to service excellence, continuous improvement, and organizational success.

Why join our team?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.

We offer:

• Flexible work with a compressed work week for your work/life balance.
• Comprehensive compensation and benefits including a defined benefit pension plan.
• Professional development opportunities.
• Progressive and supportive work environment.
• A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.

Please submit your resume and cover letter by 4:00 p.m. on Wednesday, July 29, 2026 to Sign in to view email