Administrative Assistant, Residence and Guest Services (Internal Only)

Administrative Assistant, Residence and Guest Services (Internal Only)

Campus Services

Competition No. 26.07.154

Category Salary Closing Date

Full-Time Continuing (35 hours per week)

MSU Band C (Steps 1-8): $24.256 - $35.273 per hour. $44,147 - $64,197 per annum (Based on 35 hours per week).

July 28, 2026

Category

Full-Time Continuing (35 hours per week)

Salary

MSU Band C (Steps 1-8): $24.256 - $35.273 per hour. $44,147 - $64,197 per annum (Based on 35 hours per week).

Closing Date

July 28, 2026

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University is seeking an Administrative Assistant, Residence and Guest Services for a full-time continuing opportunity with our Residence and Guest Services department.

Reporting to the Senior Manager, Residence and Guest Services, you will provide administrative and operational support to the Senior Manager and the Residence and Guest Services department. This includes meeting and event coordination, maintaining effective administrative processes and practices, assisting with document preparation for various human resources processes, credit card reconciliation, maintaining and coordinating department assets, inventory management and records management. You will also be responsible for coordinating the Residence building’s mail/ parcel management system and assisting with other operational support functions.

Key responsibilities include:

• Responding to customer, university, supplier and stakeholder calls regarding services, events or operations by providing or accepting information or referring to the appropriate individual/area;
• Formatting, proofreading and editing documents to ensure completeness, accuracy, appropriateness and alignment with university and departmental policies, procedures and standards;
• Creating and updating department forms/templates and digital screen content across Residence;
• Auditing agreements and forms in StarRez and ensuring they are signed and compliant with Residential Tenancies Act (RTA);
• Composing routine correspondence for the department such as contracts, memos, letters, posters, eviction notices, etc;
• Providing meeting support which includes scheduling department team meetings, drafting agendas, coordinating meeting logistics, recording and distributing minutes;
• Providing training sessions and event coordination support;
• Coordinating and booking travel, professional development courses, training, etc. as required;
• Maintaining and gathering data for various purposes as required and placing data into presentations, documents and/or reports;
• Assisting with preparation of documentation, recruitment and onboarding/offboarding to support human resources processes;
• Assisting Housing with residence suite inspections and cleanliness checks, pest control communications;
• Facilitating department asset management, inventory management and related audits, as applicable;
• Coordinating the Residence building’s mail/parcel management including coordinating the parcel locker system and auditing the 40,000+ parcels delivered annually;
• Working with outside vendors including Canada Post, Purolator and Amazon to ensure parcels are logged correctly and initiating lost parcel processes as required;
• Assisting the department with P-card reconciliation and ensuring the correct coding and documentation is used;
• Liaising with suppliers, departments and external vendors to obtain quotes when requested; and
• Coordinating, updating and maintaining financial and budgeting processes.

This opportunity is for internal applicants only.

Skills

You will have:

• Excellent time management and organizational skills;
• The ability to take initiative, work independently and manage multiple projects and/or priorities with minimal supervision;
• Strong proofreading/editing skills;
• The ability to create professional reports and correspondence;
• Effective problem-solving skills with keen attention to detail;
• Strong verbal, written and interpersonal communication skills;
• The ability to work with confidential information and to exercise judgement and discretion;
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), Adobe Professional and SharePoint; and
• Knowledge and understanding of the Residential Tenancies Act (RTA).

Qualifications

• A minimum of a post-secondary diploma in office administration or related field.
• A minimum of 3 years of well-rounded administrative support experience, including meeting coordination, financial coordination, records management and communications support.
• Experience working in a post-secondary environment and/or a student residence would be considered an asset.
• Knowledge of StarRez and Canva would be considered assets.
• An equivalent combination of education and experience may be considered.

Position Requirements

• This position is on campus only.

Benefits

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Generous vacation time
• Secure pension plan
• Flexible benefits package
• Continuous learning culture
• Opportunities for career growth

How to Apply

To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at Sign in to view email.

If you are experiencing technical difficulties when submitting your application, please try submitting through a different browser (i.e., Safari, Firefox, Chrome, etc.). If the issue persists, please send a screenshot of the error message to Sign in to view email so we can assist and ensure your application is received.

This position is included under the MacEwan Staff Union Collective Agreement.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.