Hospitality Associate (Chatime)

Job ID

77468

Job Title

Hospitality Associate (Chatime)

Regular/Temporary

Temporary

Location

Central Campus

Open Date

2026/07/22

Job Type

Seasonal (Non-Eligible)

Close Date

2026/08/04

Employee Group

SEIU Hospitality

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Salary Grade/Band

Hospitality Associate

Salary Range

$23.26 - $23.26 (hourly)

Job Code

010274

Existing Vacancy

Yes - Newly Created Position

Target Number of Openings

Hours per Week

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Facility/Workstation (if applicable)

ChaTime

Campus Location

Lincoln Alexander Hall

Position

Hospitality Associate

Full-Time or Part-Time

SEASONAL: PART TIME, 24 hours up a maximum of 39.5 hours per week

Hourly Wage Rate

$23.26 per hour

Anticipated Normal Work Schedule

• Please indicate in your application which Hospitality Associate schedule option you are applying for.

Monday to Thursday: 10:00 am - 3:30 pm

Friday: 10:00 am - 2:00 pm

Monday to Thursday: 11:00AM - 4:30PM

Friday: 11:00AM - 3:00PM

Monday to Thursday: 4:00PM - 9:30PM

Friday: 4:30PM-8:30PM

Monday to Thursday: 4:30PM - 10:00PM

Friday: 5:00PM - 9:00PM

Note: This schedule is subject to change. Incumbent will be required to work nights and weekends.

Job Description Summary

As a Hospitality Associate you will be representing McMaster University Hospitality Services. You must follow all guidelines on the Hospitality employee quick fact sheet.

Experience working fast paced food stations an asset.

Must be able to work in a very busy environment keeping up with customer demands with a focus on maintaining Chat Time customer transaction times.

Communicate with customers and co-workers effectively, greet customers in a friendly and courteous manner.

Maintain accurate temperature, cleaning and sanitizing logs.

Required to successfully complete all Chat Time training.

Must always maintain all Chat Time recipes, standards and protocols.

Must be able to operate a POS station completing Moneris and student card transactions. A POS operations test may be required.

Maintain cleanliness and tidiness of shelves, work areas, floors, walls, counters and all equipment.

Must be able to occasionally lift to up 50lbs.

Must be able to work well as a team member and independently.

Other duties as assigned by supervisor or manager.

Education & Experience

Ontario Secondary School Diploma or equivalent is required.

Previous experience in a fast-paced food production area.

Must have good communication, reading, writing and English skills.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or

Faculty of Health Sciences HR Office at ext. 22207, or

School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to Sign in to view email or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.