Administrative Support

We are looking for a full time

Administrative Support to join our Training Academy team. Reporting to the Director of Training and Safety, the Administrative Support will assist with daily administrative tasks within the Training Academy as well as assist on projects. Ideal candidates will be those who are motivated self starters, who can work with minimal supervision and takes initiative to learn new skills and tasks as opportunities arise.

We offer a comprehensive compensation and benefits package that includes:

• Competitive salaries
• Generous RRSP matching program 5% (after one year)
• Full health and dental benefits (shared costs)
• Great schedule-Monday to Friday 8-5
• Personal & Professional Development Opportunities
• Fun & engaging working environment
• Free parking

Principle Responsibilities

• Performs administrative tasks including filing, data entry and answering telephone calls
• Provides quotes to customers for training services
• Follows up with customer inquiries post quoting
• Organizes paperwork and creates certificates for training participants
• Complets invoicing for all training programs
• Administers purchase orders for inventory and conducts regular inventory counts
• Provides support for Managers and employees to help maintain accurate training records
• Assists in the design and implementation of key training projects in support of business direction
• Coordinates instructor materials including shipping of packages and booking of rental equipment
• Provides administrative support to trainers and managers for compiling and creating training materials

Required Knowledge And Training

• High School diploma or equivalent
• Post-secondary education in office administration considered an asset
• Minimum 1 year experience in an office environment
• Data-entry and working with databases experience preferred
• High level of proficiency in Microsoft Word, Excel, and PowerPoint
• Strong communication skills
• Strong ability to demonstrate confidentiality
• Able to prioritize workload while working with competing priorities, tight deadlines and multiple distractions

The Hercules Group of Companies is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note: Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.