Sales & Rental Associate / Lessons Associate

Department

Music Lessons

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

1845 Pembina Highway

Winnipeg (Pembina), MB

Help our customers through the selling and renting of musical instruments and gear

Define the individual needs of every customer and match those needs with the right combination of our products and services

Demonstrate recommended products to customers and explain their features and benefits

Answer telephone calls in a timely and professional manner and relay messages to teachers

Follow up on product orders with customers and suppliers

Use our common sense approach with customers to troubleshoot and solve problems

Maintain in-depth and current knowledge of our products, policies and procedures

Attend weekly staff meetings and periodic training sessions

Merchandise store to create an inviting environment for customers to shop

Participate in store maintenance, warehouse duties, and other related tasks

Register and schedule students

Receive lesson payments and assist with the collection of overdue accounts

Assist the Lessons Coordinator in updating student records

Assist the Lessons Coordinator with commission report reconciliation

Assist with recitals

Must be a musician who plays at least one instrument

Must be able to work weekdays, weeknights and weekends

Excellent verbal communication skills

Positive attitude and steady composure

Proven strong work ethic and commitment

High levels of energy and enthusiasm

Ability to excel in a fast-paced environment

Ability to recommend solutions in a confident and assertive manner

Good organizational skills and attention to detail

Previous experience in retail or sales is an asset

Register and schedule students

Answer phone inquiries and relay messages to teachers

Receive lesson payments and assist with the collection of overdue accounts

Assist the Lessons Coordinator in updating student records

Assist the Lessons Coordinator with commission report reconciliation

Assist with recitals

Requirements

Minimum one year of instrumental music studies in school or through private lessons

Basic knowledge of musical instruments

Strong customer service skills

Good communication and phone skills

Good computer skills

Basic office and clerical skills

Minimum one year of instrumental music studies in school or through private lessons

Knowledge of musical instruments

Ability to lift and carry large boxes

Must be able to work weekdays, weeknights and weekends

Strong customer service skills

Good communication and phone skills

Good computer skills

Basic office and clerical skills