IT Helpdesk Assistant

Classification: Student Assistant II

Employee Group: PSAC

Job Title: IT Helpdesk Assistant

Department: IT Services

Wage: $17.63 per hour SAII or RAI

Hours of Work: Part-time with shifts between 9:00 a.m. and 4:00 p.m., Monday to Friday

Start Date: August 24, 2026

Date Issued: July 22, 2026

Number of Positions available: 6

Length of Appointment: August 24, 2026 to May 1, 2027

Deadline to Apply: July 31, 2026, at 4:30pm

Duties

This position is responsible for providing first level support for students, staff and faculty on campus.

Position works alongside permanent IT staff to resolve login problems, record and direct support tickets, gather information on problems and relay common solutions, AV equipment bookings and other related duties as assigned.

Qualifications/Experience

• Full-time/Part-time Brandon University student
• Strong communication and interpersonal skills
• Strong organizational skills
• Ability to manage multiple tasks simultaneously
• A background with technology and computer support is an asset

To Apply

Please submit your application (or resume & cover letter) to Kevin Klassen, IT Services, Brandon University at [email protected]

Brandon University is committed to equity, welcomes diversity, and hires on the basis of merit. All qualified individuals who may contribute to the diversification of the University, especially women, persons with disabilities, Indigenous persons, racialized persons, and persons of all sexual orientations and genders are encouraged to apply. Canadian citizens and permanent residents are given priority. Evidence of citizenship must be provided.

We are committed to providing an inclusive and barrier-free work environment. This starts with the hiring process. If you require an accommodation during any phase of the evaluation process, please advise HR at [email protected]. All information received related to an accommodation is kept confidential. To ensure this employment opportunity is accessible to all interested individuals, this posting is available in an alternate format upon request.