Vice President, Channel Partnerships

ContactPoint 360

Date: 1 day ago
City: Halifax, NS
Est. CA$53,555 - CA$54,616 / yr ⓘ
Contract type: Full time

About ContactPoint360

We’re a global BPO built for brands that want more than just support — they want revenue, results, and real ROI. With 5,000+ people across 10 countries, we power Digital CX, sales, Trust + Safety and back office for growth-stage and enterprise clients. We’re scaling fast and looking for someone who can turn up the heat.

The Role

We’re hiring Vice President, Channel Partnerships who can build and scale a channel partner ecosystem that directly drives revenue growth across our global BPO services.

You’ll Be Responsible For

  • Drive Revenue: Deliver $5M+ in partner-sourced pipeline within 12 months.
  • Build the Partner Engine: Recruit, onboard, and activate high-performing referral, reseller, and alliance partners.
  • Create Programs That Scale: Develop incentive structures, tiering, and playbooks that convert partners into revenue producers.
  • Co-Sell & Close: Work directly with partners to land enterprise deals in key verticals (e.g., utilities, healthcare, fintech, e-comm).
  • Optimize for Performance: Implement systems to track partner performance, attribution, and ROI.

What We’re Looking For

  • 5+ years in BPO, CX, or enterprise services with proven partner/channel sales leadership.
  • Track record of building $5M+ revenue partner programs from scratch.
  • Experience working with VARs, SaaS partners, consultants, and advisory firms.
  • Strong dealmaker. Executive-level negotiation and sales capability.
  • Clear understanding of partner economics, co-selling dynamics, and GTM strategy.
  • Operates fast, drives accountability, and delivers results.

What Winning Looks Like in 12 Months

  • 50+ active partners in 12 months
  • $10m+ in partner-generated pipeline
  • Predictable monthly revenue contribution from the channel
  • Reduced CAC through a scaled referral/reseller ecosystem
  • Strategic alliances with tech and procurement ecosystems

To Apply

Send your resume or LinkedIn profile to

ALSO, top preferences are given to candidates who will complete the following interview prerequisite by completing the first step of the interview via this Form: https://contactpoint360.typeform.com/Vp-partnerships

Subject: Vice President, Channel Partnerships – [Your Name]

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