IT Service Desk Support
Wiselink - Canada
Hello All,
Greeting from Wiselink !!
we have a exciting offer for L1 Service Desk Support role with in Regina, Canada. If you are interested please share your updated CV to Sign in to view email
Role: L1 Service Desk Support - M365
Contract Duration: 6+ Months Contract
Location: Regina, Canada
Experience: 4-6 years of experience
Job Description*
- Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
- Handle Outlook issues, MFA/password issues, mailbox and access issues
- Support mobile device migration and user onboarding activities
- Provide support for M365 Tenant-to-Tenant (T2T) migration issues
- Coordinate with offshore teams for issue resolution and escalation
Job Level: L1 desk side support
Is travel required for position?: No (local onsite role) - Resource must be in Client office in Regina on all days
Relevant Experience: Hands-on experience in M365 support and end-user troubleshooting
Mandatory skills: Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support
Desired skills:T2T migration exposure, device migration support
Domain (Industry): Agriculture / Agri Commodities Trading
Shift timings: Regular work hours as per Canada local time
If you're interested please share your CV to Sign in to view email or WhatsApp: +91 8985444144
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