Senior Business Analyst, Clinical Systems

Kelowna, Canada

Regular,Full-Time

• Apply
• Save job

Program

Share on social media

Category

Information Technology

Requisition number

203039E

Date posted

08/19/2026

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the IMITS Manager, Primary Care and Community Information Services, the Senior Business Analyst, Clinical Systems and Technical Alignment, is an integral team member responsible for providing leadership and project management in the planning, stakeholder engagement, analysis, and implementation of Correctional Health Services’ IMITS projects. The Senior Business Analyst will liaise with stakeholders regarding IMITS systems improvements, and support vendor access and contract management.

Duties/Accountabilities

• Provides strategic planning support and change management services by leading and/or conducting process analysis and/or feasibility studies with clinical and operational end users, IMITS, and vendors to identify and evaluate user requirements in the procurement, alignment and implementation of new clinical and business system solutions. Develops alternatives and recommendations including scope and implications of applying new functionality and processes to the clinical domain.
• Participates in the preparation of Requests for Information/Proposal documentation and participates in vendor evaluation and selection, as required.
• Develops or assists in the development of project charters, work plans, task sequencing and time schedules.
• Works collaboratively with users and uses change management techniques in defining, implementing and documenting changes in user processes; testing and implementation plans; and detailed documentation of application setup and usage.
• Leads and participates in development, documentation and execution of test plans including unit, end to end integration and volume testing.
• Develops training and user orientation strategies; training materials; quick reference manuals and training delivery, and collaborates with relevant stakeholders to ensure consistency and conformation to organizational standards.
• Assumes responsibility for user support processes, vendor support, and vendor contract management, including monitoring of budgets.
• Liaise with stakeholders to collaboratively address ongoing systems improvements and resolve operational issues (e.g. BCCSS, OCIO, MPSSG/BC Corrections, other IMITS services).

Qualifications

A level of education, training and experience equivalent to a Bachelor's degree in Business Administration, Clinical Informatics, or related discipline, plus a minimum of five (5) years recent related experience in health care or information management.

Superior analytical skills including the ability to; comprehend, analyze and resolve complex issues and present information in concise meaningful ways. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Demonstrated ability to exercise tact, good judgment and initiative. Physical ability to perform the duties of the job.

Apply Save job

SVG

Internal job portal

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail Sign in to view email (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

SVG

PHSA’s values and Coast Salish Teachings

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.

Learn more about PHSA’s values and teachings

Back to top

Sign up for job alerts

SVG

Learn about new career opportunities

Be the first to know about new jobs at PHSA with recent postings sent straight to you!

Email Address

Job Categories

Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff - OtherMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades

Call Taker / Dispatcher

Clerical/Secretarial Administrative/Administrative Resource Team

Communications

Community Health Services

Data Analytics

Dental

Dentistry

Finance / Payroll

Health Information Management

Human Resources/ OH&S / Education

Indigenous Health

Information Technology

Lab Pathology

Legal, Privacy, and Risk

Management

Medical Imaging

Medical Leadership

Medical Staff - Other

Mental Health

Mental Health Support Services

Molecular Imaging and Therapy

New Grad Nurse

Nursing/Licensed Practical Nurse

Nutrition

Operations & Strategy Management

Paramedic

Patient Care Support Services

Pharmacy

Physicians

Project Management

Psychiatry

Psychology

Quality and Safety

Radiation Therapy

Research

Respiratory Therapy

Respiratory Therapy

Social Work

Sonography

Supply Chain/Purchasing/Logistics

Support Services

Therapy Services

Trades

Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.

Locations

AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock

Abbotsford

Burnaby

Campbell River

Chilliwack

Coquitlam

Courtenay

Cranbrook

Dawson Creek

Duncan

Fernie

Fort St. John

Hope

Kamloops

Kelowna

Ladner

Langley

Maple Ridge

Mission

Nanaimo

Nelson

New Westminster

Northern Bc

North Vancouver

Oliver

Parksville

Pemberton

Penticton

Port Coquitlalm

Port Coquitlam

Port Moody

Powell River

Prince George

Richmond

Saanichton

Salmon Arm

Sechelt

Squamish

Surrey

Vancouver

Vernon

Victoria

Whistler

White Rock

Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.

I accept terms of service

Current employees must apply through the internal job portal (link is external) .

If the internal job posting has expired, please e-mail Sign in to view email (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.