Sales Representative - Industrial

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are seeking to fill a permanent full-time Industrial Sales Representative position for the Greater

Eastern Townships and Central Quebec region.

How would you like to join one of North America's leading specialty hardware companies, publicly traded and continuously growing for over 50 years?

Richelieu Hardware is currently seeking a Sales Representative for its Laval division. Reporting to the Sales Director, Industrial Division, the successful candidate will be responsible for developing sales within the assigned territory, building and maintaining long-term business relationships with customers and prospects, and actively contributing to the company's growth.

The incumbent will also promote a wide range of specialty materials designed for cabinetmakers, furniture manufacturers, the RV industry, contractors, and other industrial customers, including melamine panels, particleboard, MDF, plywood, hardwood, laminates, surfacing products, and much more.

Key Responsibilities

• Develop sales by prospecting new business opportunities and building relationships with potential customers throughout the assigned territory.
• Build and maintain strong, long-term relationships with existing customers to ensure satisfaction and customer loyalty.
• Increase sales and promote the company's complete product offering within the assigned territory.
• Coordinate and conduct customer presentations and product demonstrations, including Lunch & Learn sessions.
• Ensure the effective distribution of product samples to customers.
• Participate in industry trade shows, events, and corporate functions.
• Prepare visit reports and maintain up-to-date customer records in the CRM system.
• Maintain proactive communication with customers regarding product changes, pricing updates, and product improvements.
• Work closely with internal teams to ensure efficient order processing and delivery.
• Contribute to the continuous improvement of business development strategies and marketing initiatives.

Requirements

• The ideal candidate must reside within the sales territory, specifically the Eastern Townships or Central Quebec region.
• Experience in the hardware industry or with products related to cabinetry and woodworking is considered a strong asset.
• Minimum of five (5) years of experience in sales or account management.
• Strong organizational, self-management, and attention-to-detail skills.
• High school diploma combined with relevant work experience; a college diploma is considered an asset.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Demonstrated ability to work independently while collaborating effectively within a team environment.
• Strong results-oriented mindset and commitment to customer service excellence.
• Must possess a valid driver's license and have access to a reliable vehicle.
• Bilingualism (French and English), both spoken and written.

What We Offer

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.