Cashier (Aquatics - Fall)-NC104

File Number

Employee Group: Casual

Service Area

Neighbourhood and Community-Wide Services

Division: Community Spaces and Sport

​ Job Type

Casual

# of Openings

Summary

Recreation Facilities provide all citizens the opportunity to participate in recreation activities in a welcoming, clean, safe, and inclusive space.

Role

Reporting to a Supervisor, Recreation Services, the Cashier is the first point of contact at City of London facilities. This casual position works as part of a team in a public facing fast paced environment processing transactions including admissions, passes and merchandise while providing exceptional customer service in response to guest inquiries, concerns, and complaints.

Job Responsibilities

• Provide customer service to City of London patrons who attend programs and/or use facility including answering the phone, greeting customers, looking up information on applicable system, and providing directions.
• Ensure front desk is neat, clean, and fully stocked at all times.
• Accountable for all point-of-sale transactions and completing daily balancing including associated paperwork in compliance with the Corporate Cash Handling Procedure.
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.

Qualifications

• Cash handling and balancing experience is preferred.
• Criminal Records Check (CRC) or Criminal Record and Judicial Matters Check (CRJMC) (prior to the start of employment).
• Current Standard or Intermediate First Aid Certificate (prior to the start of employment).

Skills and Abilities

• Ability to demonstrate interpersonal and customer service skills.
• Ability to use Microsoft Office including word and excel.
• Ability to use point of sale computer systems.
• Ability to work independently and as a member of a team.
• Excellent oral and written communication skills.
• High level of comfort in fast paced public facing environments.
• Second language is an asset (please indicate on resume).

Other Information

Updated qualifications include Standard or Intermediate First Aid (prior to the start of employment.

Starting Wage: $17.60 per hour.