Manager, System Quality and CAQC Secretariat - #8990699

Government of Alberta

Date: 2022-11-25
City: Edmonton, AB
Salary: $6,125.02 - $8,242.5 per month
Contract type: Full time
Government of Alberta

Job Information

Job Requisition ID: 35217

Ministry: Advanced Education

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: December 2, 2022

Classification: Manager Zone 2

About Us

Responsible for an adult learning system that provides accessible, affordable and high-quality education for Albertans. The Ministry prepares Albertans for lifelong success through education by approving programs of study; funding public post-secondary institutions and other adult learning providers; providing financial aid for learners; registering and certifying apprentices; supporting academic research and innovation.

Our programs and services are driven by 3 outcomes: Adult learning opportunities are accessible and affordable for all Albertans; High-quality education, skills development and research make a positive contribution to Alberta’s economy, society, culture and environment; and the adult learning system is accountable and coordinated.

Program Design and System Innovation

The Program Design and System Innovation Unit guides the development of the adult learning system by identifying program needs and opportunities, and by supporting and facilitating quality programs of instruction delivered by post-secondary institutions. The primary purposes of the unit are to broaden sustainable access to post-secondary programming across Alberta, to expand learner pathways, and to support efficient, effective and quality program delivery.

Reporting to the Director, PDSI, the position is responsible for facilitating post-secondary system coordination and system quality review through program proposal review, recommendation, and approval. The manager, acting in accordance with relevant legislation, policies, guidelines, and processes, oversees the activities and performs other supervisory functions for the branch's System Quality team of four, ensuring resources are planned and managed to effectively and efficiently deliver the outcome of approved and high-quality credentials within Alberta's post-secondary system. The position has the primary responsibility for supporting the CAQC in its role of quality assurance of degree programs.


Manager, System Quality and Campus Alberta Quality Council (CAQC) Secretariat

1. Strategic Support is provided to the CAQC Co-Chairs, members, and senior management within the Ministry with respect to recommendations concerning new program and program change proposals

  • Supports the branch's system coordination function by overseeing the review of applications for new, or changes to, new and existing credentials, including conducting reviews as applicable.
  • Ensures that policies, procedures, and standards are in place and followed with respect to consideration of applications for new degree programs and monitoring of approved degrees once implemented.
  • Ensures that CAQC and branch policies, procedures, and standards are periodically reviewed to ensure continuous improvement.
  • Oversees and coordinates the recruitment and selection of experts to ensure credible and respected teams of reviewers from across Canada will enhance the reputation of degree quality assessments in Alberta.
  • Aligns CAQC strategies with Ministry policy and direction to develop province-wide strategies through a collaborative and cooperative approach and in support of the Campus Alberta vision.
  • Oversees production of CAQC's Annual Report, Action Plan and other communication in a timely fashion and in alignment with relevant Ministry priorities and Council direction.
  • Enhances and supporting Council's work through its standing and ad hoc committees.

2. Operational Leadership is provided to the CAQC Secretariat

  • Directs the planning and management of day-to-day operations of the Secretariat to ensure the support provided to the Co-Chairs and members and to the Ministry is effective and efficient.
  • Ensures the team's work is directed by a work plan developed in alignment with CAQC's Action Plan and branch plan and conducts necessary research to identify improvements and establish performance measures.
  • Works with Council and the Ministry to identify opportunities to develop innovative strategies for continuous improvement in Secretariat and CAQC service delivery and support to CAQC and Campus Alberta.

3. CAQC-related issues are effectively managed on behalf of the Minister and senior Ministry officials

  • Directs analysis and review of issues and related information and provides advice and recommendations to ensure CAQC, its Co-Chairs, and senior Ministry officials have appropriate input and briefings to make strategic decisions on the evolution of quality assurance and accountability.
  • Develops briefings, background documents, and correspondence for consideration by the Co-Chairs, Council, and Ministry officials.
  • Works collaboratively within the Ministry to ensure that the Co-Chairs, CAQC and Ministry officials have relevant and evidence-based information on which to base decisions by remaining current on quality assurance and degree education developments in other jurisdictions, including by developing key linkages with individuals in other agencies.

Role (Continued)

4. Facilitating relationships to foster quality assurance within Campus Alberta

  • Maintains strong relationships with the Co-Chairs, Council, and post-secondary institution officials.
  • Establishes and maintains relationships with government representatives and stakeholders, including providing consultation and communication support for issues pertaining to program approval and quality assurance.
  • Promotes collaboration within the Ministry and with partners and stakeholders related to quality assurance and accountability.
  • Represents the Ministry as needed on cross-government and/or stakeholder committees that support strategies that will enhance Campus Alberta.
  • Facilitates coordinated approaches to decision-making, communicates relevant perspectives and requirements, and remains aware of stakeholder and partner perspectives.

5. Engagement in Pan-Canadian Activities support information sharing and advancement of the Ministry and CAQC's work in light of national perspectives

  • Collaborates with provincial partners and professionals in quality assurance as the Ministry’s representative on pan-Canadian committees and working groups (e.g., CMEC subcommittees, Quality Assurance Network).
  • Works with provincial partners to provide leadership in developing strategies that will enhance the reputation and quality of post-secondary education in Canada and enhance pan-Canadian mobility through the recognition of degree credentials approved by the Ministers.
  • Assists and provides advice to other jurisdictions with respect to quality assessment and assurance.

6. The System Quality team assists the branch in achieving its goals in alignment with ministry and GoA priorities within a positive team environment

  • Manages the team's human resources (i.e., recruitment; mentoring staff; developing performance agreements and learning plans; assesses performance; allocates and manages workload).
  • Integrates the team's system quality work into the larger branch's goals in a collaborative manner. Writes, reviews, and approves the team's briefings, correspondence, and other documents for which it is responsible prior to submission to the Director.
  • Writes, reviews, and approves the team's briefings, correspondence, and other documents for which it is responsible prior to submission to the Director.
  • Verifies and approves staff member expenses, CAQC member honoraria and travel expenses, and ensures they are paid in a timely manner.
  • Prepares cost estimates for external CAQC evaluation teams, ensuring letters of agreement are produced properly, and approves evaluation team member invoices for payment.
  • Invoices institutions and other governments for applicable costs of all evaluation activities and application fees, and approves the revenue received.


A University degree in Public Administration, Education, Policy or a related field supplemented by 3 years related experience. Alternatively, 1 year of education for 1 year of experience.

Related experience must include:

  • Experience leading a team
  • Strong background in writing and research
  • Familiarity with applicable policy, legislation and regulations, both provincial and federal, and other relevant GOA legislation.

  • Master’s degree in Public Administration, Education or Policy or any related fields.
  • Knowledge of issues, trends and research in post-secondary practices relevant to coordination and quality of the post-secondary programs in Alberta in order to integrate information into innovative documents that guide the work of the unit.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies:

  • Agility: Organization and prioritization skills to balance multiple ongoing projects at one time in a rapidly changing environment.
  • Build Collaborative Environments: Creates an open environment of communication: Promotes sharing of expertise; Initiates strategic communication systems; Anticipates and addresses potential conflict areas; Leads cross functional collaboration.
  • Creative Problem Solving: Possess an ability to engage others and encourage debate and idea generation to solve problems while addressing risks.


$3,062.51 to $4,121.25 bi-weekly ($79,931 - $107,564/year)


  • This is a full-time position working 36.25 hours per week, Monday to Friday.
  • Working location 19th Floor, 10155 102 St NW Commerce Place, Edmonton.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs shifts/week)

The final candidate will be required to undergo a security screening

This competition may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary

Other Application Information:

Links and information on what the GoA has to offer to prospective employees:
  • Working for the Alberta Public Service –
  • Pension plans:
  • Public Service Pension Plan (PSPP) –
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements

Research Alberta Public Service Careers tool –

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Tips for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

The Government of Alberta is implementing a proof of COVID 19 vaccination policy for all Alberta Public Service employees, to improve the health and safety of Alberta Public Service employees and Albertans we serve.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Tetyana Adamyk at [email protected]

If this competition is closed as per the closing date noted above, please continue to check

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