Niagara Health System

Date: 2022-11-25
Salary: $42.19 - $47.74 per hour
Contract type: Full time
Niagara Health System

As part of an Extraordinary team, the Systems Administrator will play a crucial role supporting stakeholders internally and externally to Niagara Health. Leveraging experience in a healthcare or public sector setting, this role will collaborate with various programs to identify ways technology can enhance systems and methods for sharing information to enhance patient care and protect health information. This role will be responsible for interacting with customers and vendors to optimize and sustain current systems. They will also facilitate and support integrated system testing, requirement gathering, developing, and documenting policies and procedures, while acting as a liaison between end users and ICT. This role will have a System Access component and require the ability to process numerous tasks daily and meet deadlines. This role will take part in an on-call rotation

o Coordinating with vendors, external partners, and the clinical community to ensure information systems meets the organization's needs
o Creating reports and dashboards to support decision making by the clinical community, identifying relevant sources of data/evidence in order to assess the quality and benefits of information and draw appropriate conclusions
o Coordinating software updates and changes
o Identify and act on improvement opportunities to ensure optimization of systems
o Experience with a health information system would be an asset
o Delivering of periodic training sessions to Niagara Health staff

o Three year diploma or undergraduate degree in a health or computer related field
o Five years' experience working in a hospital or environment relating to health care would be an asset
o Registration or Health Information/Privacy with applicable healthcare affiliated professional college would be an asset
o Ability to multitask and process numerous requests under tight deadlines
o Strong organizational skills and ability to prioritize
o Familiarity with System Access requirements and policies is an asset
o ITIL certification would be an asset
o Ability to learn new areas of unfamiliar territory in a fast paced environment
o Experience with Microsoft applications including Excel, Word and SharePoint
o Background/experience providing project or technology based support to a team
o Experience with hospital based computer systems
o Excellent communication skills with demonstrated ability to work with a wide range of stakeholders
o Proven analytical skills with an aptitude for process evaluation and problem-solving
o Ability to work effectively within a multi-disciplinary team.
o Flexible, self-directed and able to work effectively with minimal supervision
o Consistent and regular attendance required
o Proficiency in both official languages (English and French) will be considered an asset
o Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code

Recruitment Specialist: Carrie Garritsen

We are especially interested in connecting if you...
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas.
Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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