Genius - #8990715


Date: 2022-11-25
City: Richmond, BC
Contract type: Full time


Posted: Nov 24, 2022 Role Number: 114437997 At the Apple Store, you maintain customers’ trust in Apple as the skilled expert troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day. Both full-time and part-time jobs are available

Key Qualifications

  • Strong people skills and a knack for problem solving.
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of customer appointments.


As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training

Education & Experience

Additional Requirements

    • You have an aptitude for acquiring skills in technical repairs and an eagerness to learn.
    • You have excellent time management skills and can make decisions quickly.
    • Multilingual ability is a plus.
    • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
    • Roles based in Quebec require French language proficiency.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Similar Jobs

cleaning supervisor

Lion's Gate Building Maintenance Ltd., Richmond, BC
$27.4 - $45.13 per hour
Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years or equivalent experience Work site environment At heights Confined spaces Odours Outdoors Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Work under pressure Tight...
Lion's Gate Building Maintenance Ltd.

Supply Chain Administrator - Contract

Sleep Country / Dormez-vous?, Richmond, BC
Company Description At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep. Our Product Supply team...
Sleep Country / Dormez-vous?

kitchen helper

Nulec Food Industries Inc., Richmond, BC
$15.65 - $15.65 per hour
Education: No degree, certificate or diploma Experience: Will train Tasks Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas Remove kitchen garbage and...
Nulec Food Industries Inc.