Front Desk Client Care - #8991301

VCA Canada


Date: 1 week ago
City: Vancouver, BC
Salary: $18 - $18 per hour
Contract type: Full time
VCA Canada

Front Desk - Client Care

Vancouver Animal Emergency and Referral Centre (VAERC ​VCA Canada Vancouver Animal Emergency and Referral Centre (VAERC) is looking to hire exceptional organized multi-taskers who are enthusiastic self-motivated individuals as full time Client Care Specialists.

If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our growing team! We are building an incredible dream team who are committed to the highest standards of patient and client care.

You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated. Desired Attributes and Requirements As the ideal candidate you are organized, calm under pressure and self-aware.

Ideally, you have: Prior experience in customer service and administrative duties Prior knowledge/or ability to learn medical terminology Exceptional client service skills Empathetic, nurturing and positive attitude An ability in prioritizing needs, adapatable and open to change Initiative and are able to carry out assignments independently Above average time management skills and you pay attention to detail Previous veterinary experience or you have graduated from an accredited Veterinary Assistant Program is preferred, but not required

Job Type: Full-time

Salary: $18.00 per hour

Benefits:

  • Dental care
  • Flexible schedule
  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location: One location

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